Table of Contents
1. Introduction
ARK INFRATECH ("Company", "we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this policy. If you do not agree with this policy, please do not use our services.
2. Information We Collect
We may collect the following types of information:
Personal Information
- Contact Information: Name, email address, phone number, mailing address
- Business Information: Company name, GST number, business address
- Account Information: Username, password, account preferences
- Communication Data: Messages, inquiries, feedback, and support requests
Technical Information
- IP address, browser type, device information
- Pages visited, time spent, referral source
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: Process project inquiries, quotes, and deliver construction and infrastructure services.
- To Communicate: Respond to inquiries, send project updates, and share important information about your projects.
- To Improve Services: Analyze usage patterns to enhance our website and services.
- To Comply with Legal Obligations: Maintain records as required by law and regulatory authorities.
- To Send Promotional Communications: With your consent, send updates about our services, offers, and industry news.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure SSL/TLS encryption for data transmission
- Regular security assessments and updates
- Access controls and authentication protocols
- Employee training on data protection practices
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to legal obligations.
- Objection: Object to processing of your information for certain purposes.
- Portability: Request transfer of your data to another service provider.
- Withdraw Consent: Withdraw previously given consent for marketing communications.
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods may include:
- As long as you have an active account with us
- As needed to provide our services to you
- As required for legal, tax, or regulatory compliance
- For legitimate business purposes such as fraud prevention
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can take appropriate action.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on this page with a revised "Last Updated" date. We encourage you to review this page periodically.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Phone: +91 92867 59053
- Email: abraham@arkinfratech.cloud
- Address: P-13/C-2, DILSHAD GARDEN, DELHI, East Delhi, Delhi, 110095
- GST: 07ADCPM0169K1ZI